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How Can We Help You?
Find answers to common questions or contact our support team
Frequently Asked Questions
How do I place a bet?
To place a bet:
- Login to your account
- Go to the Home page
- Choose FR, SR, or BS round
- Click "Book Number"
- Select a number (0-99) and enter your bet amount
- Click "Place Bet"
What are the betting timings?
First Round (FR): 7:00 AM - 3:55 PM
Second Round (SR): 7:00 AM - 4:55 PM
Both Side (BS): 7:00 AM - 3:55 PM
Results are declared at 4:00 PM (FR) and 5:00 PM (SR).
Second Round (SR): 7:00 AM - 4:55 PM
Both Side (BS): 7:00 AM - 3:55 PM
Results are declared at 4:00 PM (FR) and 5:00 PM (SR).
How much can I win?
FR, SR, BS: 40x your bet amount
Direct Bet: 60x your bet amount
Example: If you bet ₹100 and win, you get ₹4,000 (40x) or ₹6,000 (60x for Direct Bet).
Direct Bet: 60x your bet amount
Example: If you bet ₹100 and win, you get ₹4,000 (40x) or ₹6,000 (60x for Direct Bet).
How do I deposit money?
- Go to the "Deposit" page
- Scan the UPI QR code or copy the UPI ID
- Send the payment via UPI
- Enter the amount and transaction ID
- Upload payment screenshot (optional)
- Click "Deposit Now"
How do I withdraw my winnings?
- Go to the "Withdraw" page
- Enter the amount you want to withdraw
- Choose withdrawal method (UPI or Bank Transfer)
- Enter your UPI ID or bank details
- Click "Request Withdrawal"
What is Direct Bet?
Direct Bet allows you to bet on a specific number with a 60x multiplier instead of 40x.
You can place Direct Bet on either First Round or Second Round. If your number matches the result, you win 60x your bet amount!
You can place Direct Bet on either First Round or Second Round. If your number matches the result, you win 60x your bet amount!
What is Both Side (BS)?
In Both Side (BS), you bet on a number that appears in either First Round or Second Round.
If the same number appears in both rounds, you get paid only once (40x multiplier).
If the same number appears in both rounds, you get paid only once (40x multiplier).
What happens if I lose the bet?
If your chosen number doesn't match the result, you lose the bet amount. The amount is deducted from your balance and cannot be refunded.
How long does withdrawal take?
Withdrawals are processed within 24-48 hours after your request is submitted. The amount will be sent to your registered UPI ID or bank account.
Is my data safe?
Yes! We take data security seriously. All your personal information and transactions are encrypted and secure. We never share your data with third parties.
Contact Support
Have a question not listed above? Contact our support team and we'll get back to you within 24 hours.
Chat with us on
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Send us an email at
support@shillongt.dailgrow.online
Call us at
+91 98765 43210
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